
Advanced Ethics Series

Citizen Complaint Intake and Investigation Issues
Target Audience:
- This program is designed for Chiefs and/or Senior Managers with the authority and responsibility for overseeing, reviewing and revising their departments' citizen complaint intake ad investigation policies and practices.
- Recommended number of participants – 30 with a maximum of 40.
Critical Learner Outcomes:
- Identify the value and need for open citizen acceptance methods.
- Acquire knowledge about citizen complaint acceptance methods.
- Discuss a sample process designed to help assess the citizen complaint intake process specific to their departments.
- Discuss ways to use the sample process as a tool for reviewing and strengthening their department's approach to the citizen complaint intake and investigative process.
- Look at the complaint intake and investigation process as a leading indicator of your department's commitment to the highest standards of ethics and integrity.
Program Approach and Philosophy:
- Participants will engage in an interactive learning experience.
- The focus will be on practical, contextually grounded content coupled with learning activities that will assist participants to develop the knowledge and skills they need to review, assess and possibly revise their departments' Citizen Complaint Intake and Investigation process.
- The program will make active use of the participants' diverse experiences and broad knowledge of police operations and issues of accountability and integrity.
- Instructors will engage participants in an interactive learning environment that will make effective use of adult learning principles.
Early Identification and Intervention Systems
Target Audience:
This program is designed for Chiefs and/or Senior Managers with the authority and responsibility for overseeing, reviewing and revising their system for early identification and intervention of officers in their agencies with potentially problematic conduct.
- Recommended number of participants – 30 with a maximum of 40.
Critical Learner Outcomes:
- Discuss the definition, purposes, focuses, goals and components of Early Identification and Intervention Systems.
- Review a process for identifying, intervening and following-up with officers who may have potentially problematic conduct.
- Identify approaches to reviewing Early Identification and Intervention System (EIIS) data to discover supervisory/management and systematic organizational issues and problems.
- Design/develop or review/revise a draft of an Early Identification and Intervention System for their departments.
- Develop strategies for implementing the EIIS for their departments.
Program Approach and Philosophy:
- Participants will engage in an interactive learning experience.
- The focus will be on practical, contextually grounded content coupled with learning activities that will assist participants to develop the knowledge and skills they need to design/develop or review/revise their departments' Early Identification and Intervention Systems.
- The program will make active use of the participants' diverse experiences and broad knowledge of police operations and issues of accountability and integrity.
- Instructors will engage participants in an interactive learning environment that will make effective use of adult learning principles.
Racial Profiling
Target Audience:
- This program is designed for Chiefs and/or Senior Managers with the authority and responsibility for overseeing, reviewing and revising their departments' racial profiling policies and practices.
- Recommended number of participants – 30 with a maximum of 40.
Critical Learner Outcomes:
Identify key areas of concern in your agencies and the communities you serve regarding the issues of possible racial profiling.
- Learn about a multi-dimensional framework that focuses on key issues of the following while finding a balance between Criminal Activity/Crime Reduction and the Protection of Civil Liberties in a Democratic Society:
- Definition (s),
- Internal Agency Issues,
- Community Concerns and
- Data Collection and Analysis
- Identify the critical issues discussed in each aspect of this model.
- Consider the ways in which the issues described apply to your own departments and to the communities that you serve.
- Identify and discuss the racial profiling issues of a case scenario.
- Decide on several action steps to take regarding racial profiling issues in your department when you return.
Program Agenda:
- Introduction and Overview.
- Definition(s).
- Internal Agency Issues.
- Community Concerns.
- Data Collection and Analysis.
- Case Scenario.
- Action Planning.
Use of Force Issues in a Community Policing Environment
Target Audience:
- This program is designed for Chiefs and/or Senior Managers with the authority and responsibility for overseeing, reviewing and revising their departments' use of force approaches.
- Recommended number of participants – 30 with a maximum of 40.
Critical Learner Outcomes:
- Identify key areas of concern in participant's agencies and the communities they serve regarding use of force issues.
- Learn about a multi-faceted model of inter-related, key components to help focus discussion and thinking about use of force issues. The key components are:
- Beliefs
- Alignment and Balance
- Training
- Accountability and Communication
- Leadership and Integrity
- Identify the critical concerns in each of the Use of Force Issues Model components.
- Review case studies using the Use of Force Issues Model.
- Apply the Use of Force Issues Model to identify action steps for their own departments.
Program Approach and Philosophy:
- Participants will engage in an interactive learning experience composed of facilitated discussions, small group work and case study analysis.
- The focus will be on practical, contextually grounded content coupled with learning activities that will assist participants to develop the knowledge and skills they need to review, assess and possibly revise their departments' use of force approaches.
- Instructors will engage participants in an interactive learning environment that will make effective use of adult learning principles.