Complaints from external parties or individuals, including clinical sites, employers, or the public, related to the program, faculty or students should be forwarded to the Program Co-Director. The Program Co-Director will review the nature of the complaint and determine the appropriate response. Legitimate complaints will be responded to a timely fashion by phone, email or in person by the Program Co-Director.
Issues involving wider University policy or procedures will be discussed by the core faculty and brought to the attention of the appropriate University administrator. The MLT Program of Maine follows University policy for complaints and appeals.
All complaints eliciting a response from program faculty or university administration will be placed in a secure file by the Program Co-Director.