University of Maine at Augusta
A Member of the University of Maine System
Certificate, CUSTOMER SERVICE & TELECOMMUNICATIONS LEVEL I
( 13-16 credit hours)
Name: ________________________ Soc Sec #: ________________________ Date: ________________________
This sheet is intended to be informational only.

Prior to taking these courses, a student should complete a student application form.

To assure success, students should fulfill the prerequisite course(s) before the requirements.

In effect for Students admitted to Fall 2008

 
GENERAL EDUCATION REQUIREMENTS
  COMMUNICATIONS (3 credit hours)
       _______________  COM 102: Interpersonal Communications
 
CERTIFICATE  REQUIREMENTS
  BUSINESS (6 credit hours)
       _______________  BUA 100: Introduction to Business
       _______________  BUA 285: Customer Service & Telecommunications
 
  COLLEGE EXPERIENCE (3 credit hours)
       _______________  COL 100: Introduction to College Experience
 
  COMPUTER INFORMATION SYSTENS (3 credit hours)  
       _______________  CIS 100: Introduction to Computing
 
  INTERDISCIPLINARY (1 credit hours)
       _______________  COL/INT 214: Professionalism in the Workplace
  

APPROVED TO RECEIVE CERTIFICATE
 
 
 
 
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Records Office Date
Students are encouraged to contact their local Advising Center for academic advising and support services throughout their stay at UMA.