|University of Maine at Augusta|
|A Member of the University of Maine System|
|Certificate, CUSTOMER SERVICE & TELECOMMUNICATIONS LEVEL II|
|( 12 credit hours)|
|Name: ________________________||Soc Sec #: ________________________||Date: ________________________|
This sheet is intended to be informational only.
Prior to taking these courses, a student should complete a student
To assure success, students should fulfill the prerequisite course(s) before the requirements.
In effect for Students admitted to Fall 2008
|LEVEL I CERTIFICATION|
|UMA Customer Service & Telecommunications Level I Certificate|
|BUSINESS (3 credit hours)|
|_______________ BUA 263: Marketing|
|COMMUNICATIONS (3 credit hours)|
|_______________ COM 205: Persuasive Communication|
|ENGLISH (3 credit hours)|
|_______________ ENG 317W: Professional Writing (prerequisite ENG 101)|
|PSYCHOLOGY (3 credit hours)|
|_______________ PSY 100: Introduction to Psychology|
|APPROVED TO RECEIVE CERTIFICATE:|
Students are encouraged to contact their local Advising Center for academic advising and support services throughout their stay at UMA.