University of Maine at Augusta
A Member of the University of Maine System
Certificate, CUSTOMER SERVICE & TELECOMMUNICATIONS LEVEL II
( 12 credit hours)
Name: ________________________ Soc Sec #: ________________________ Date: ________________________
This sheet is intended to be informational only.

Prior to taking these courses, a student should complete a student application form.

To assure success, students should fulfill the prerequisite course(s) before the requirements.

In effect for Students admitted to Fall 2008

 
LEVEL I CERTIFICATION
  UMA Customer Service & Telecommunications Level I Certificate
 
CERTIFICATE  REQUIREMENTS
  BUSINESS (3 credit hours)
       _______________  BUA 263: Marketing
 
  COMMUNICATIONS (3 credit hours)
       _______________  COM 205: Persuasive Communication
 
  ENGLISH (3 credit hours)  
       _______________  ENG 317W: Professional Writing (prerequisite ENG 101)
 
  PSYCHOLOGY (3 credit hours)
       _______________  PSY 100: Introduction to Psychology
  

APPROVED TO RECEIVE CERTIFICATE:
 
 
 
 
_____________________________________________ 
Records Office Date
Students are encouraged to contact their local Advising Center for academic advising and support services throughout their stay at UMA.