Counseling services for UMA students are available at both campus locations and most UMS University College centers.  We're located in 195 Jewett Hall on the Augusta campus and in 126 Eastport Hall on the Bangor campus.

Counseling is often a step in the right direction when dealing with the frustrations, loneliness, anxiety, and occasional depression associated with the college experience. You might just have a vague feeling that things are not going as they should. Talking with a professional can be helpful. 
For counseling emergencies outside of scheduled UMA Counseling office hours, please call the state of Maine statewide crisis and counseling number: 1-888-568-1112

Counseling at UMA is a support service to help you maximizes your educational achievements. Services to students are offered on a short term basis and are free of charge.

Students typically seek help with:

  • Coping with stress
  • Personal development
  • Time management
  • Crisis intervention
  • Family issues
  • Relationship issues
  • Substance abuse concerns
  • Assertiveness skills
  • Changing behaviors
  • Self-esteem
  • Finding resources to help address other personal concerns that may interfere with collegiate success

Hours and Contacts:

Augusta

8:00 am - 5:00 pm, Monday - Friday
621-3044 or 1-877-UMA-1234 (toll free) x3044
195 Jewett Hall

Bangor

8:00 am - 5:00 pm, Monday – Friday
262-7836
126 Eastport Hall

Eligibility

Individual services are available to currently enrolled UMA students.

Limits of Service

Counseling at UMA is primarily a short-term service. Student concerns that involve more intensive care, certain specializations or hospitalization will be referred to mental health providers in the community.

Appointments

Initial, non-emergency appointments are usually available within one week of the request if possible.  To make an appointment, or to learn more about the available services, contact the offices listed above.

Confidentiality

Counseling is confidential. Contact made with the counselor and the information resulting from individual sessions does not become a part of your official student record. Such information can be released only with your written permission.

The exceptions to confidentiality, as mandated by state law include:

  • When the information relates to clear and imminent danger to an individual;
  • When there is reason to believe that a child or vulnerable adult has been, or is likely to be abused or neglected;
  • When the information is requested by a valid court order.

Any disclosure in these situations will be made to an appropriate authority and will be limited to material directly related to the issue involved.

Counseling Staff

Jennifer Mascaro, M.A., LCPCc, LADC
Counselor/Coordinator of Counseling Services
Bangor Campus
126 Eastport Hall
262-7836

Philip Watkins, D.Min., LPC, CCMHC, LADC
Counselor
Augusta Campus
195 Jewett Hall
621-3044

Donald Osier, M.Ed.
Director, Learning Support and Counseling Services
621-3066

Behavioral Intervention Team

The mission of the UMA Behavioral Intervention Team (BIT) is to coordinate and implement policy development, education, and timely intervention in regard to students exhibiting signs of serious distress, or engaging in harmful or disruptive behavior.  BIT is not a crisis or emergency response team, but provides a system for proactive intervention to student behaviors of concern in order to reduce disruption and facilitate a safe, respectful and productive learning and working environment.