Customer Service & Telecommunications Certificate
Brenda McAleer, Coordinator
Augusta Campus
(207) 621-3483
mcaleer@maine.edu
| Certificate in Customer Service and Telecommunications Level I Curriculum | ||
|---|---|---|
| COM102 | Interpersonnal Communications | 3 |
| BUA100 | Introduction to Business | 3 |
| CIS100 | Introduction to Computing | 3 |
| BUA289 | Topics in Business: Telecommunications Services | 3 |
| INT289 | Professionalism in the Workplace | 3 |
| COL100 | Introduction to the College Experience (optional: recommended for first-time college students) | 3 |
| 18 | ||
| Certificate in Customer Service and Telecommunications Level II Curriculum | ||
| ENG117 | Elements of Professional Writing | 3 |
| PSY100 | Introduction to Psychology | 3 |
| COM205 | Persuasive Communication | 3 |
| BUA263 | Marketing | 3 |
| 12 | ||