Need Help with Registration?
If you need assistance during regular office hours, please call either the Advising Center or the Enrollment Services Center.
If you live in the Augusta area, you are welcome to drop by the Advising Center in the Student Technology Center, or the Information Center in Robinson Hall.
Out-of-state students can call the University College Teleservice Center’s toll-free line, which is 1-800-868-7000.  This line is staffed at the following times:
- Monday – Friday  8:00 a.m. – 5:00 p.m. EST
If you need help with your MaineStreet login or with email activation, you may call one of the Student Computer Labs for help.
- The phone number to the student computer lab in Augusta is (toll free) 888-867-5434 or 621-3253. Their hours are:
- Monday - Thursday  8:00 a.m. - 9:00 p.m.
- Friday    8:00 a.m. - 5:00 p.m.
- Saturday - Sunday  11:00 a.m. - 5:00 p.m.
- The phone number to the student computer lab in Bangor is (toll free) 888-867-5434.  Their hours are:
- Monday - Thursday  8:00 a.m. - 7:00 p.m.
- Friday    8:00 a.m. - 4:00 p.m.
- The phone number of the UMS ITS Help Desk is 1-800-696-HELP (4357).  Their hours are:
- Monday - Friday  7:00 a.m. - 10:00 p.m  EST
- Saturday   8:30 a.m. - 12:30 p.m  EST
When no staff assistance is available, please report your concerns to us by:
- leaving a message with the Enrollment Services Center by calling 1-877-UMA-1234 ext. 3021, or
- sending an email to annie@maine.edu.
We will attempt to contact you within 48 hours to resolve your problem.