Need Help with Registration?

If you need assistance during regular office hours, please call either the Advising Center or the Enrollment Services Center.

  • Advising Center¬†207-621-3149
  • Enrollment Services¬†877-UMA-1234 (toll free) or 207-621-3185

If you live in the Augusta area, you are welcome to drop by the Advising Center in the Student Technology Center, or the Information Center in Robinson Hall.

Out-of-state students can call the University College Teleservice Center’s toll-free line, which is 1-800-868-7000.  This line is staffed at the following times:

  • Monday ‚Äì Friday¬†¬†8:00 a.m. ‚Äì 5:00 p.m. EST

If you need help with your MaineStreet login or with email activation, you may call one of the Student Computer Labs for help.

  • The phone number to the student computer lab in Augusta is (toll free) 888-867-5434 or 621-3253. Their hours are:
    • Monday - Thursday¬†¬†8:00 a.m. - 9:00 p.m.
    • Friday¬†¬†¬†¬†8:00 a.m. - 5:00 p.m.
    • Saturday - Sunday¬†¬†11:00 a.m. - 5:00 p.m.
  • The phone number to the student computer lab in Bangor is (toll free) 888-867-5434.¬† Their hours are:
    • Monday - Thursday¬†¬†8:00 a.m. - 7:00 p.m.
    • Friday¬†¬†¬†¬†8:00 a.m. - 4:00 p.m.
  • The phone number of the UMS ITS Help Desk is 1-800-696-HELP (4357).¬† Their hours are:
    • Monday - Friday¬†¬†7:00 a.m. - 10:00 p.m¬† EST
    • Saturday¬†¬†¬†8:30 a.m. - 12:30 p.m¬† EST

When no staff assistance is available, please report your concerns to us by:

  • leaving a message with the¬†Enrollment Services Center¬†by calling 1-877-UMA-1234 ext. 3021, or
  • sending an email to annie@maine.edu.

We will attempt to contact you within 48 hours to resolve your problem.