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LEARNING SUPPORT SERVICES

Success in college is closely tied to having and using effective learning and study skills. The Learning Support and Counseling Services Department provides a variety of resources designed to help students develop and strengthen their learning skills, and become more effective, self-confident and independent learners. Assistance with time management, study skills, memory techniques, test taking and more is offered face-to-face, by phone and on-line.  Learning Support also provides tutoring in most developmental and introductory level courses, and coordinates accommodations and services to students with disabilities. Students should contact the department or their local student services coordinator to learn more about available resources or visit the department website.

LIBRARY SERVICES

The libraries of UMA (Katz Library in Augusta, UMA Bangor Library, and Off-Campus Library Services) provide library resources for students, staff, faculty, and local community residents at all UMA delivery locations. Classes, individual and group consultations about library resources are available at all campuses and over interactive television, by e-mail, phone, and internet chat. Books and other materials are accessible via the UMS online book catalog, URSUS, magazine and journal articles, many of them in full-text, as available through online subscription databases.  Access to these resources is available both on and off-campus using a library barcode number,; access to books and articles not found in the catalog or databases can be requested and delivered to users at no charge.  In the Katz and UMA Bangor libraries, there are internet-ready computers and laptops with internet access and document and presentation software.  In addition, the libraries provide multimedia services, study areas, printers, scanners, and photocopy machines.  The UMA Libraries serve the regions in which they are located:  Augusta or 621-3349; Bangor or 262-7900; and, Off-Campus Library Services at 1-800-339-7323 (in-state) and 1-888-266-4950 (nationwide) or University College Centers and sites.   

LOCKERS (STUDENT USE)

A limited number of lockers are available on the Augusta campus (Richard J. Randall Student Center) for use by registered students on a daily, first-come, first-served basis.  Students must supply their own locks and the University assumes no liability for items stored in the lockers.  All lockers must be emptied at the end of each day.  Each Friday by 10 p.m. all lockers will be cleaned out by campus security and remaining items will be transferred to the campus Lost and Found, located at the Information Desk of the Randall Student Center.  Contact: Office of Student Activities/Student Life in Augusta.

LOST AND FOUND

Items found on campus in Augusta are normally deposited at the Information Desk in the Richard J. Randall Student Center. Contact Information Desk in Augusta, Campus Security in Bangor.

MAINE CENTERS FOR WOMEN, WORK, AND COMMUNITY

Individuals returning to school or the work force after an absence of many years or those considering a career change may receive assistance at all UMA campuses and in sixteen other communities throughout the state. Services include training programs and one-on-one assistance in personal assessment, in-depth career counseling, job-seeking skills, local job market information, financial management, and peer support groups relating to women's personal and professional development. An award-winning entrepreneurship program provides training to individuals who want to start their own businesses. New Business Resource Centers at three locations are available.  Small start-up entrepreneurs may prepare business plans, business brochures, and Web sites with assistance from MCWWC enterprise coordinators.  Information about community agencies, services and employers is available, as is leadership and advocacy development. For information, contact the MCWWC representative at your location, the statewide office at 1-800-442-2092, or their web site at http://www.womenworkandcommunity.org.

MAINESTREET

The University of Maine System’s student information system, MaineStreet, is THE place where all student information records are stored.  Students can register for classes, update their addresses, phone numbers, E-mail, and emergency (log in using your UMS User ID and password) and access admission status, review academic and financial aid information.  Students may also view their account balances and make payments online.  A user guide and "iDemo," which explains how it works, is available online.  Contact Enrollment Services Center or Registrar's Office in Augusta.

MATH AND WRITING LABS

On the Augusta and Bangor campuses, students have access to individual assistance in the development of their college-level writing and mathematics skills through dedicated labs staffed by experienced faculty and students. The Writing Labs provide tutorials in writing, one-on-one feedback on essays, information on research papers, helpful handouts, and more. The Math Labs provide help with mathematics courses, assistance in understanding problems, preparing for exams, and other assistance. Contact: Math Lab, Writing Lab in Augusta, Math Lab and Writing Lab in Bangor.

MEDIATION

The Office of the Dean of Students provides students with advice and assistance in conflict resolution. Contact: Office of the Dean of Students.

MOOSEBYTES

Moosebytes is a weekly E-publication for students that features important and timely information about UMA's upcoming events, critical deadlines, and helpful resources. To avoid missing future editions, be sure to activate and maintain your free University e-mail account at http://mail.maine.edu. (See the "E-Mail Accounts" section in this handbook.)

NOTARY PUBLIC

In Augusta, notaries are available; contact Tom Abbott at 621-3342,  Leslie Ellis at 621-3104, or Jon Schlenker (Dedimus Justice) at 621-3262. In Bangor, contact Diana Bartlett at 262-7702.

ORIENTATION

Orientation eases the transition into the college student role, creates a foundation for academic success, and helps to integrate new students into the UMA community. Faculty, staff, and experienced students collaborate to acquaint entering students with UMA's resources and expectations. All students new to UMA are expected to attend a New Student Orientation program prior to their first semester with the University. Contact:  Office of Dean of Students in Augusta, Advising Center or Student Life in Bangor, or center student services coordinator.