Administrative Offices
Dean of Students
Student Handbook
Alphabetical Index
Student Handbook C
Student Handbook A
Student Handbook D & E
Student Handbook B
Student Handbook F & G
Student Handbook HIJ
Student Handbook L-O
Student Handbook P
Student Handbook R & S
Student Handbook T, V, W
Comprehensive Index of Policies and Procedures
Student Handbook: Policies A-D
Student Handbook: Policies S
Student Handbook: Policies E-H
Student Handbook: Policies U
Student Handbook: Policies I-R
Accreditation, Accessibility, Non-Discrimination & Diversity Statements
Right to Know
Deadlines
Glossary
Phone Directory
Campus Resources and Services
Academic Calendar
Student Handbook Feedback Form
Nominations for Student Awards
Distinguished Student Award Nomination Form
James H. Woodworth Memorial Award Nomination Form
Commencement Information
Commencement Webcast
UMA Student Insurance
Office of the President
UMA Presidential Enrollment Mini-Grants
Season's Greetings from the President's Office
Making A Contribution
UMA Mission Statement
Information Technology
Services for Students
Downloading FAQ
Downloading
Media Services
Software
UMA PayPrint
Classroom Schedules
Computer Labs/Classrooms
Information Technology Staff
Information Technology Training Schedule
Phishing Scam Example
Internet/Home Computer Use
Services for Faculty
CourseCast/Panopto Retention Policy
Employee Computer Operating and Security Policy
Peer-To-Peer File Sharing and Copyright Violation Risks
Technology Purchasing Policy
Administrative Services
Emergency Action Plan
Professional Employees Assembly
Past PEA Meritorious Service Award Winners
Classified Employees Assembly
CEA Form Instructions
CEA Guidelines
DFC
Building Evacuation Procedures
Collective Bargaining Reps
Facilities Management
Facility Emergencies
Snow Removal
Maintenance
Custodial Services
Life Safety Equipment & Systems Guidance
Personal Protective Equipment Program
Confined Space Program and Procedures
Universal and Hazardous Waste
Control of Hazardous Energy Program
Fall Protection and Ladder Safety Program
Blood Borne Pathogens
Capital Construction Projects
Mailroom & Storage Facility
Jewett Hall Roof Replacement
Robinson Hall Parking Lot RFP
Alumni Center Renovation Project
Welding Safety Program
Hazard Communication and MSDS
E-911 Addresses
Employee Flu FAQs
General Forms
Mail Room
Mail Room Staff
Preparation of Mail
Bulk Mail
Fire Procedures
Medical Emergencies
Motor Vehicle Use Policy
Possession of Weapons, Firearms and/or Ammunition
Residency
Safety and Security
Personal Safety Escort Service
Active Shooter Safety Video
Safety Tips
Campus Assessment Response Evaluation
CARE Referral Form
CARE Workflow
CARE Videos
UMA Employee Anti-Harassment Training
Vehicle Parking Policy
Annual Security Report
Crime Statistics for the Augusta Campus
Crime Statistics for the Bangor Campus
Title IX Information
Sexual Assault, Sexual Misconduct and Stalking Related Information
Request for Proposal Response
Saco Center Description
Minimum Requirements - Building Specifications
RFP Space Request
Electrical Safety Plan
Office of the Provost
Academic Policies
UMA NEASC Self-Study
UMA NEASC Self-Study Archive
Outcomes Assessment Initiative
UMA NEASC Committees
UMA Technology Plan
Registrar and Records
Applying for Graduation
Apply to Graduate Form
Transcripts
Grading Policy
Transfer of Credits Policy
Student Confidentiality Under FERPA
UMA's Immunization Policy
Veteran Services
Military Training Credits
Veteran's Request for Certification
Grades by Text Message
Finance Office
Office of Institutional Research and Planning
IRP Staff
Common Data Set
IR Council
Institutional Planning
Data Requests
IRP Blogs
Fast Facts Blog
Research Internship Program
Office of Human Resources
Employment Opportunities
Office of Marketing and Publications
Protocols & Procedures (Web Submission FAQ)
New Tester
A Test Page
UMA Tobacco Use Policy
Logo Usage
Rising Scholars
Rising Scholar Nomination Information
Previous Rising Scholars
Current Rising Scholars
Interested in being on TV and Helping UMA?
Alumni TV Spot Form
Commencement Student Speaker Nominations
Commencement Awards
President's Welcome
Our Campuses
Moose Tracks Cafe
Our Bangor Campus
Directions to UMA Bangor
UMA Bangor Admissions
Dental Hygiene Services
UMA Bangor Calendar
UMA Bangor Cornerstone
UMA Bangor Learning Support Services
UMA Bangor Writing Center
UMA Bangor
Our Augusta Campus
Augusta Campus Map
Visiting UMA Campuses
Schedule a Tour
Student Consumer Information
Net Price Calculator
Accreditation
Our Roots
Emergency Alerts
Get to Know UMA - Video Gallery
Friends and Family
Quick Facts
UMA on Social Media

TRANSCRIPTS OF ACADEMIC RECORD

(See Registrar's Office.)

TRANSFER QUESTIONS

Transfer Services, part of Enrollment Services, evaluates transfer credits, with final approval from the appropriate college dean. Several offices and resources are equipped to assist students in transferring, whether to another college or university or merely a change of program within UMA. Contact:  academic advisor, Enrollment Services/Advising Centers in Augusta or Bangor.

TUTORING SERVICES

Tutoring is intended to help students increase their understanding of course material, and improve their learning and study skills. Tutoring is available for most developmental and introductory courses as well as some upper-level courses. It is provided in individual or small group settings by qualified community or peer tutors. Tutoring is intended as a supplement to classroom instruction, and is not a substitute for regular attendance and participation in your classes. Questions about tutoring should be directed to Learning Support and Counseling Services in Augusta and in Bangor, or to the student services coordinators at the University College Centers. (Also see Math and Writing Labs.)

UMA ALERTS

UMA Alerts is your way to receive weather closure and emergency information via your cell phone and e-mail.

VETERANS' SERVICES

The Veterans' Success Coordinator within Enrollment Services provides networking opportunities and support for enrolled veterans.  The Registrar’s Office certifies veteran’s educational benefits and works closely with veterans to assure compliance with federal guidelines.  Contact:  Veterans' Success Coordinator, Registrar's Office in Augusta, Enrollment Services in Bangor.

WITHDRAWAL FROM THE UNIVERSITY

To avoid receiving failing grades and to have your bill properly adjusted, it is your responsibility to notify the University of your intention to drop some or all of your courses. You can notify us of your decision in several ways: a) by calling the Enrollment Services Center in Augusta during normal business hours; b) During the first nine weeks of the semester, if you plan to drop some but not all of your classes, you can use MaineStreet to do so.  Students cannot use MaineStreet to withdraw from all semester classes.  Please contact the Enrollment Services Center or Admissions and Student Enrollment Services in Bangor for assistance.  This system is available 24 hours a day; c) by contacting the Enrollment Services Center on the Augusta campus, or your local campus or University College Center. (For medical reasons, see Student Appeals.) Students contemplating withdrawal are urged to consult with an academic advisor or counselor for guidance. Failure to withdraw officially may result in failing grades being recorded on the student's permanent record. Students receiving financial aid are strongly advised to contact Student Financial Services. Note: if dropping some classes, but not all, please see Add/Drop information. Contact: Enrollment Services Center in Augusta, Admissions and Student Enrollment Services in Bangor, or center student services coordinator.

STUDENT APPEALS 

An ad hoc Appeals Committee comprised of appropriate University personnel meets twice a month to review appeals received from students requesting deviation from the standard drop/withdrawal procedures.  Students must complete and return the Student Appeals Form, along with required documents.  Normally, requests for reversal of tuition and fee charges will be considered for up to 90 days after the close of the semester/session for which the student is claiming a refund.  Examples of involuntary appeals, and corresponding required documentation, include:

  • Entering involuntary to active duty into the armed services:  The request for withdrawal must be substantiated with copies of military orders that show proof of date of entry.  The individual’s commanding officer or another appropriate official must sign the orders.
  • Illness of the student or an immediate family member:  A physician’s certification on official practice letterhead must be provided stating the student’s of family member’s illness that required the student withdrawal and in the case of student illness, a statement indicating the illness prevented the student from completing course work.
  • Death of the student or an immediate member of the student’s family:  Appropriate documentation must accompany the request for withdrawal.
  • Involuntary transfer by the student’s employer that precluded continued enrollment (military branches of the service are considered employers under this section):  The request for withdrawal must be substantiated by appropriate documentation from the employer.

Every effort is made to apply University policies fairly and consistently.  Appeals received pertaining to voluntary withdrawals are less likely to be granted, unless extenuating circumstances (for example, failed technologies) prevail.  Students will receive a confirmation indicating receipt of the appeal form and the expected date of review by the Appeals Committee.  The student will also receive a written communication indicating the final appeal determination.  In accordance with federal financial aid regulations, a reduction in credit hours and charges may often result in a subsequent reduction in aid.  Students are encouraged to contact the financial aid office to gain a full understanding of the impacts pertaining to a change in credit hours.  Such financial aid calculations due to changes in enrolled credit hours from credit hours used in the calculation of aid award may result in the student owing a balance to the University.  The University academic appeals committee hears appeals on academic matters and has no authority to authorize refunds.  Administrative dismissals are not covered by this policy and are not entitled to refunds of institutional charges. Contact: Student Financial Services in Augusta.

WRITING LAB

See Math and Writing Labs.