Faculty Services Survey

UMA Academic Logistics provides administrative support for faculty, students, and staff across the state of Maine

Academic Logistics offers statewide services for courses using all delivery modes. Faculty members submit their handouts, exams, and instruction sheets electronically and we ensure they get where they need to go. From receiving to returning, assignments and exams are processed and tracked through our department and sent to over 35 site and Center locations in Maine.

If you have any questions we can be reached by phone at 1-800-868-7000 or via email at umaal@maine.edu. Dana, Diane, Helene, or Liz will be happy to assist you with your administrative needs.


Student Services

Student Testing in Augusta

This service has been suspended until further notice

Room 11 in the Katz Library building is home to our 18 seat testing center.

We offer proctored exams Monday thru Friday at 9:30 am and 12:30 pm, and 4:30 pm time slots are added as needed. Each semester we adjust our testing schedule based on student needs. Evening exam times are limited during the summer months.

Augusta students are now able to log on to our new service YouCanBook.Me and self-register for exam appointments. Once registered, you will receive an e-mail confirmation and instructions on what to bring to your appointment. We encourage students to keep their e-mail confirmation as they can reschedule or cancel with the link provided. Self-registration must be completed 24 hours prior to the exam date and time.

Sign up for testing at our Augusta location »

At this time the YouCanBook.Me self-registration testing service is only offered for testing at the Augusta campus.


Student Testing at Distance Locations across the State (Sites & Centers)

This service has been suspended until further notice

Students enrolled in an online or delayed viewing section need to sign up for a testing location. Students taking online classes do not select a class location upon registering for the course. Please follow the link below to the Testing Location Registration form to select an exam location. This is a vital step in ensuring your exam will be sent to the correct locations.

Upon completing this form, you will receive a confirmation email and contact information for your location of choice, along with instructions on how to schedule an exam appointment. Because the availability of space and proctors varies from location to location, it is your responsibility to contact site or Center staff at least one week prior to each exam.

Testing Location Registration form »


Student Out-of-System Testing

Students outside of our University of Maine at Augusta testing locations are responsible for finding a local education professional who is willing to proctor exams. Often times, students are able to locate proctors at local libraries, schools, or testing centers. Students will need to provide the necessary details and contact information for the proctor via the Out-of-System Testing form; UMA Academic Logistics will confirm the submission via email and forward the information to your instructor.

After verification/approval, UMA Academic Logistics will forward the exam to the proctor. Please note that the approval process could take up to two business days to complete.

Submit Out-Of-System Testing Information »


Faculty Services

Uploading Paper Exams into an Online Format

UMA Academic Logistics assists faculty in uploading their paper exams into an online format in BrightSpace.

Having an online version of your exam allows all students the opportunity to take their exam online regardless of their physical location.

If you need assistance or have questions about this process please let us know.


“Live” Online Proctoring

UMA Academic Logistics offers “live” online proctoring of online exams for faculty and their students through BrightSpace.

We request that you allow 7-10 business days for exam processing and scheduling exam sessions and proctors.


Adhering to Faculty Policies

We ask that new and existing faculty members take a moment at the beginning of each semester to complete the faculty policies form. This ensures that UMA Academic Logistics has the most accurate and up-to-date information on file. This will enable us to have correct contact information and know-how to best return completed student work to you for grading.

The Faculty Policies Form »


Distributing Exams and Handouts to Locations Statewide

UMA Academic Logistics will distribute your exams to locations with enrollments, assist in securing statewide proctors, and facilitate the return of your completed exams and student work.

At the beginning of each semester, we ask that you reach out to UMA Academic Logistics if you will require, proctored exams and send us your exam dates ASAP. It is recommended that the exam window be open for at least five business days. Please keep in mind that most locations do not have weekend hours. We can be reached via email at umaal@maine.edu.

By providing us with clear and precise exam instructions, you help us to ensure that distance education proctors have what they need to best serve your students.

Please submit your exam instructions »

The exam is to be emailed to umaal@maine.edu under separate cover. There is no option to attach an exam to the instruction form


Student Testing at Distance Locations across the State (Sites, Centers)

This service has been suspended until further notice

Faculty teaching online or delayed viewing sections need to ensure students sign up for a testing location. Students taking online classes do not select a class location upon registering for the course. These students will need to be directed to the Testing Location Registration form to select an exam location. This is a vital step in ensuring the exams are sent to the correct locations.

Upon completing this form, students will receive a confirmation email and contact information for their location of choice, along with instructions on how to schedule an exam appointment. Because the availability of space and proctors varies from location to location, it is the student’s responsibility to contact site or Center staff at least one week prior to each exam.

Testing Location Registration form »


Student Out-of-System Testing

Students outside our University of Maine at Augusta testing locations are responsible for finding a local education professional who is willing to proctor exams. Often times, students are able to locate proctors at local libraries, schools, or testing centers. They should provide the necessary details and contact information for the proctor via the Out-of-State Testing form; UMA Academic Logistics will confirm the submission via email and forward the information to you, their instructor. After verification/approval, UMA Academic Logistics will forward the exam to the proctor. Please note that the approval process could take up to two business days to complete.

Submit Out-Of-System Testing Information »


Zoom

If your course is delivered via Hyflex and/or Web conferencing, we ask that you provide us with your Zoom Meeting ID. Assigning an ID  allows students, faculty and other guests to meet synchronously over the Internet. The ZOOM Meeting ID will also be utilized behind the scenes for troubleshooting issues that may arise. Please take a moment to complete the form to ensure Academic Logistics has access to your ZOOM Meeting ID in case your students, distant locations or tech support are searching for this information.

Submit Zoom Meeting ID form »


All forms and instructions referenced above can be located on the UMA Faculty Portal.

Meet the Staff

Liz Glover

Elizabeth Glover

Learning & Logistics Support Specialist

As a Learning and Logistics Support Specialist at the Student Tech Hub, Liz uses her experiences as a UMA student to help guide those who may need a little help along the way. With a background in customer service, Liz understands the importance for patience and positivity when providing students with the resources they need … Read More
Diane Shorey

Diane M. Shorey

Administrative Specialist CL2
Diane’s main focus is to create a warm and welcoming environment for all students, faculty, staff and community members who enter their department. Diane has worked with faculty for several years as a liaison for the purpose of disseminating testing and classroom materials for UMA's many locations, and all distance education students from all seven … Read More
Helene Turcotte

Helene M. Turcotte

Manager of Academic Logistics & Testing

Distance Education Faculty Support and Referral Service

If you are new to distance instruction modes, the Academic Logistics staff is happy to meet with you in person, by phone to address questions, concerns, or provide referrals to other academic services or academic support needs.