UMA Information Services maintains all technology across all UMA locations and assists students, faculty, and staff in the use of technology. UMA Technology Support maintains the campus’ information infrastructure to meet the academic and administrative computing requirements.
- For responsive and timely support, and to make service requests or report an incident, contact the Helpdesk at 621-7400
- Help Desk – Use this link to report issues with technology, or call 621-7400.
- UMA Alerts
New to Blackboard?
Students: go to Student Support
Instructors: go to Faculty & Staff Support
Information Technology Staff
| Name/Position | Contact |
| Joseph Duchette, Classroom Desktop Support Specialist, UMA Augusta | Email: joseph.duchette@maine.edu |
| Telephone: 207-621-3549 | |
| Lauren DuBois, UMA Campus IT Officer and Executive Director, IT Operations |
Email: lauren@maine.edu |
| Telephone: 207-621-3522 | |
| Ryan Gagnon, System Engineering Specialist | Email: rgagnon@maine.edu |
| Telephone: 207-621-3387 | |
| James Lefebvre, Campus Services Technical Lead, Augusta | Email: james.lefebvre@maine.edu |
| Telephone: 207-621-3475 | |
| Paul Philbrick,Transmission Engineer II |
Email: paulp@maine.edu |
| Telephone: 207-621-3343 | |
| Lloyd Smith, Systems & Network Specialist-II | Email: lloyd@maine.edu |
| Telephone: 207-621-3490 | |
| Robert Sobczak, Transmission Engineer II | Email: sobczak@maine.edu |
| Telephone: 207-621-3326 | |
| Angela Cook, Director of Classroom Technology | Email: angela.d.cook@maine.edu |
| Telephone: 207-780-5737 | |
| Tanner Kelleter,Campus IT Operations Manager | Email: tanner.kelleter@maine.edu |
| Telephone: 207-621-3558 | |
| John Warenda, Campus Services Technical Lead, UMA-Bangor | Email: john.warenda@maine.edu |
| Telephone: 207-262-7746 | |
| Kevin Godin Jr. Classroom Desktop Support Specialist, UMA-Bangor |
Email: kevin.godin@maine.edu |
| Telephone: 207-262-7745 | |
| Heidi Raynes, IT Specialist, Helpdesk | Email: heidi.raynes@maine.edu |
| Telephone: 207-621-3388 | |
| Joan A. Cook, IT Campus Service |
Email: joan.cook@maine.edu |
| Telephone: 201-621-3040 |
