UMA Information Services maintains all technology across all UMA locations and assists students, faculty, and staff in the use of technology. UMA Technology Support maintains the campus’ information infrastructure to meet the academic and administrative computing requirements.
- For responsive and timely support, and to make service requests or report an incident, contact the Helpdesk at 621-7400
- Help Desk – Use this link to report issues with technology, or call 621-7400. Check out the UMA Student Tech Hub for student-focused technology information.
- UMA Alerts
New to Brightspace?
Students: go to the Tech Hub – uma.edu/thehub
Instructors: go to the Faculty Portal – uma.edu/fdc
Information Technology Staff
| Name/Position | Contact |
| Joseph Duchette, Classroom Desktop Support Specialist, UMA Augusta | Email: joseph.duchette@maine.edu |
| Telephone: 207-621-3549 | |
| Lauren DuBois, UMA Campus IT Officer and Executive Director, IT Operations |
Email: lauren@maine.edu |
| Telephone: 207-621-3522 | |
| Ryan Gagnon, System Engineering Specialist | Email: rgagnon@maine.edu |
| Telephone: 207-621-3387 | |
| James Lefebvre, Campus Services Technical Lead, Augusta | Email: james.lefebvre@maine.edu |
| Telephone: 207-621-3475 | |
| Paul Philbrick, Classroom Engineer |
Email: paulp@maine.edu |
| Telephone: 207-621-3343 | |
| Lloyd Smith, Systems & Network Specialist II | Email: lloyd@maine.edu |
| Telephone: 207-621-3490 | |
| Robert Sobczak, Transmission Engineer II | Email: sobczak@maine.edu |
| Telephone: 207-621-3326 | |
| Angela Cook, Director of Classroom Technology | Email: angela.d.cook@maine.edu |
| Telephone: 207-780-5737 | |
| Tanner Kelleter, Senior Campus IT Operations Manager | Email: tanner.kelleter@maine.edu |
| Telephone: 207-621-3558 | |
| John Warenda, Campus Services Technical Lead, UMA-Bangor | Email: john.warenda@maine.edu |
| Telephone: 207-262-7746 | |
| Kevin Godin Jr. Classroom Desktop Support Specialist, UMA-Bangor |
Email: kevin.godin@maine.edu |
| Telephone: 207-262-7745 | |
| Heidi Raynes, IT Specialist, Helpdesk | Email: heidi.raynes@maine.edu |
| Telephone: 207-621-3388 | |
| Joan A. Cook, IT Campus Service |
Email: joan.cook@maine.edu |
| Telephone: 207-621-3040 | |
| Kate McPherson, Classroom & Desktop Support Specialist | Email: kate.m.mcpherson@maine.edu |
| Telephone 207-621-3396 |