Clinical counseling services for all UMA students are available at both campuses.

We’re located in 195F Jewett Hall on the Augusta campus and in 126 Eastport Hall on the Bangor campus.

Counseling can be a great resource to help enhance your academic success as well as your overall college experience. UMA counselors provides a safe, non-judgmental setting where you can discuss your challenges and get support. You and the clinical counselor work together to agree on what issues you want to address, and what you want to get out of the counseling process.

Counseling can have many lasting benefits including: improved coping and problem solving skills, improved ability to deal with difficult situations and emotions, decrease in problematic emotional and mental health symptoms, increased self-awareness, improved communication and relationship skills, identification of individual strengths, and an overall increased ability to face life’s challenges.

UMA clinical counselors also provide education, training and consultation to faculty and staff, and work to maintain a University environment which is conducive to growth and maximizing the college experience.

Students seek counseling for many reasons such as (but not limited to):

  • Stress management
  • Problems at home or in relationships
  • Anxiety, depression, and other mental health concerns
  • Academic issues
  • Drug and alcohol use
  • Domestic violence
  • Crisis intervention
  • Future planning
  • Referral to community resources

Typical Hours:


Monday – Friday,
8:00 am – 4:30 pm
(207) 621-3044 or
1-877-UMA-1234 (toll free) x3044
195F Jewett Hall


Monday – Friday
8:00 am – 4:30 pm
(207) 262-7835
127 Eastport Hall


Individual services are available free of charge to all currently enrolled UMA students.

Limits of Service

Counseling at UMA is primarily a short-term service. Student concerns that involve more intensive care, certain specializations or hospitalization will be referred to mental health providers in the community.


Initial, non-emergency appointments are usually available within one week of the request.  For counseling emergencies outside of scheduled UMA Counseling office hours, please call the state of Maine statewide crisis and counseling number: 1-888-568-1112. To make an appointment, or to learn more about the available services, contact the offices listed above.


Individuals with the official title “Counselor” who are employed by the University System are subject to the state and professional guidelines for counselors which protect a student’s rights and privacy.

If a student seeks out a counselor, the information shared will not be shared with others, unless the student gives specific permission to do so. If a confidence cannot be maintained, the counselor has the responsibility to let the student know this before the student discloses information.

A counselor is legally and ethically obligated to break a confidence if information is revealed which indicates a clear and imminent danger to an individual or to society, or in the occasion of current child abuse/neglect or abuse/ neglect of a person who is incapacitated/ unable to advocate for themselves, and in some cases when subpoenaed by a judge. In such cases, the counselor must report the possible danger/ information to those concerned and the appropriate professional workers and authorities.

Counseling Staff

Augusta Campus

Terri Reiter

Title: Director of Center for Student Success and Development, Augusta Campus

Terri can assist with a wide array of resources to help you develop and strengthen your learning skills. She can assist with any questions about online learning resources, tutoring, classroom accommodations, and accessibility services.

Bangor Campus

Jennifer E. Davis

Title: Director of Center for Student Success and Development, Bangor Campus

Education M.A., LCPC, LADC

Shani Hardy

Title: Administrative Specialist CL2

Shelby Redman

Title: Counselor and Student Support Specialist

Shelby Redman is part of the Student Support and Development team as a Student Support Specialist. Shelby’s responsibilities include providing clinical counseling, mental health education, and other student support services. Shelby comes to UMA from Husson University where she will … Read More