Clinical counseling services for all UMA students are available at both campuses.

We’re located in 195F Jewett Hall on the Augusta campus and in 126 Eastport Hall on the Bangor campus.

Counseling can be a great resource to help enhance your academic success as well as your overall college experience. UMA counselors provides a safe, non-judgmental setting where you can discuss your challenges and get support. You and the clinical counselor work together to agree on what issues you want to address, and what you want to get out of the counseling process.

Typical Hours:


Monday – Friday,
8:00 am – 4:30 pm
(207) 621-3044 or
1-877-UMA-1234 (toll free) x3044
195F Jewett Hall


Monday – Friday
8:00 am – 4:30 pm
(207) 262-7836
127 Eastport Hall

Counseling can have many lasting benefits including: improved coping and problem solving skills, improved ability to deal with difficult situations and emotions, decrease in problematic emotional and mental health symptoms, increased self-awareness, improved communication and relationship skills, identification of individual strengths, and an overall increased ability to face life’s challenges.

UMA clinical counselors also provide education, training and consultation to faculty and staff, and work to maintain a University environment which is conducive to growth and maximizing the college experience.

Students seek counseling for many reasons such as (but not limited to):

  • Stress management
  • Problems at home or in relationships
  • Anxiety, depression, and other mental health concerns
  • Academic issues
  • Drug and alcohol use
  • Domestic violence
  • Crisis intervention
  • Future planning
  • Referral to community resources


Individual services are available free of charge to all currently enrolled UMA students.

Limits of Service

Counseling at UMA is primarily a short-term service. Student concerns that involve more intensive care, certain specializations or hospitalization will be referred to mental health providers in the community.


Initial, non-emergency appointments are usually available within one week of the request.  For counseling emergencies outside of scheduled UMA Counseling office hours, please call the state of Maine statewide crisis and counseling number: 1-888-568-1112. To make an appointment, or to learn more about the available services, contact the offices listed above.


Counseling is confidential. Contact made with the counselor and the information resulting from individual sessions does not become a part of your official student record. Such information can be released only with your written permission.

The exceptions to confidentiality, as mandated by state law include:

  • When the information disclosed relates to clear and imminent danger to self or others;
  • When the information disclosed leaves reason to believe that a child or vulnerable adult has been, or is likely to be abused or neglected;
  • When the information is requested by a valid court order.

Any disclosure in these situations will be made to an appropriate authority and will be limited to material directly related to the issue involved.

Counseling Staff

Augusta Campus

Gretchen Fall Saywer

Title: LCPC and part-time clinical counselor

Gretchen Fall Sawyer, LCPC and part-time clinical counselor is a member of the Augusta campus Student Support and Development team. Gretchen comes to us most recently … Read More

Terri Reiter

Title: Director of Center for Student Success and Development, Augusta Campus

Terri can assist with a wide array of resources to help you develop and strengthen your learning skills. She can assist with any questions about online … Read More

Bangor Campus

Shani Hardy

Title: Administrative Specialist CL2

Jennifer E. Mascaro

Title: Director of Center for Student Success and Development, Bangor Campus

Education M.A., LCPC, LADC

Shelby Redman

Title: Counselor and Student Support Specialist

Shelby Redman is part of the Student Support and Development team as a Student Support Specialist. Shelby’s responsibilities include providing clinical counseling, mental health education, and … Read More